Telecare Distress Centre of Peterborough

About Our Volunteers

Want to help?  Call us for upcoming training sessions for new volunteers

Our workers...
  • Are accredited by Telecare Canada
  • make a personal commitment to help fellow human beings
  • participate in a 50 hour training course
  • abide by Telecare rules for confidentially
  • commit to at least two four hour shifts on the phone each month
  • attend a monthly meeting to keep informed and continue learning
      
Our training...
  • is provided for Telecare workers.
  • training is highly interactive.
  • draws on the experience of many experts in the community.
The purpose of our training is...
  • to encourage the development of empathy and understanding for those who seek help.
  • to develop greater self-awareness.
  • to become aware of the resources available to those in need including, community, professional and spiritual resources.
  • to demonstrate non-judgmental understanding of people with all of our complex personal, physical, emotional and social needs.
  • to learn how to listen attentively and effectively in order to assist others in times of distress and despair.
  • to understand the limits of the Telecare worker role and to refer individuals to other agencies and professionals for help appropriately.
  • to enjoy the learning process and the interaction with trainers and fellow trainees over the course of the training program.
  • to have the ability to apply new skills not only on the phone at Telecare but in your workplace, community and home.
We need your help. Please call or email us for information about upcoming training sessions! 745-2273

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745-2273       745-2273
Telecare Peterborough, P O BOX 1535, Peterborough, Ont., K9J 7H7 info@telecarepeterborough.org